Last Updated: February 25, 2025
Jennings & Associates – East Coast Mortgage Brokers (“we,” “our,” “us”) is committed to protecting your personal information and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, including through our website, online forms, and digital advertisements.
1. What Personal Information We Collect
We may collect the following personal information from you:
Contact Information: Name, email address, phone number
Mortgage Inquiry Details: Type of mortgage, estimated home price or loan amount, estimated timeline
Communication Preferences: Preferred contact method
Technical Data: IP address, browser type, and cookies (for website analytics, if applicable)
We do not collect sensitive information such as SIN numbers, banking details, or credit scores through our website or Facebook ads.
2. How We Use Your Personal Information
Your information is used for the following purposes:
✅ Providing mortgage advice and services tailored to your needs
✅ Contacting you regarding your inquiry
✅ Processing pre-qualification or mortgage applications (if applicable)
✅ Complying with legal and regulatory requirements
✅ Improving our services and customer experience
We will only use your information for the purposes stated above unless we obtain your explicit consent for any other use.
3. How We Share Your Personal Information
We do not sell or rent your personal information. However, we may disclose it to:
Lenders and financial institutions to process mortgage inquiries (with your consent)
Service providers who assist in our operations (e.g., CRM, marketing automation)
Regulatory authorities if required by law
All third parties must comply with strict confidentiality and data protection policies.
4. Your Rights Under Canadian Privacy Laws
As a Canadian resident, you have the following rights:
✔ Access & Correction – Request access to or correction of your personal information
✔ Withdraw Consent – Opt out of marketing emails or revoke consent for data processing
✔ Data Deletion – Request deletion of your personal data where legally applicable
✔ File a Complaint – Contact us or the Office of the Privacy Commissioner of Canada (OPC) if you have privacy concerns
To exercise these rights, contact us at [Insert Contact Email].
5. How We Protect Your Information
We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse, including:
🔒 Encryption & Secure Storage – Protecting your data through advanced encryption methods
🔒 Access Controls – Restricting access to authorized personnel only
🔒 Data Minimization – Collecting only the necessary information for our services
However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links & Advertising
Our website or advertisements may contain links to third-party websites. We do not control their privacy practices, and we encourage you to review their policies before providing personal information.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in regulations or business operations. The latest version will always be posted on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📍 Jennings & Associates – East Coast Mortgage Brokers
📧 he***@je**************.com
📞 +1 (709) 300-4518
For additional privacy-related concerns, you may contact:
📌 Office of the Privacy Commissioner of Canada (OPC)
🔗 https://www.priv.gc.ca/en/
